Some Basic Computer Maintenance is the following. See below on how to remedy each item.

Try Clearing Your Cache and Cookies
Disable Pop Up Blockers
Set Security Level at Medium
Enable Java and JavaScript
Install necessary updates

Try Clearing Your Cache and Cookies
When you use a browser, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.

Clear Cache and Cookies in Chrome

Clear Cache and Cookies in Mozilla Firefox

Clear Cache and Cookies in Safari

Disable Pop Up Blockers
Blackboard utilizes pop-up windows for various content viewing. Thus, pop-ups need to be allowed for optimal use.

In Chrome

In Mozilla Firefox

In Safari

Set Security Level at Medium

Enable Java and JavaScript

Install Java Plugin
Be sure to uninstall old versions prior to install.

Install necessary updates

Update Chrome

Update Mozilla Firefox

Update Safari

Technology Troubleshooting

Common Student Issues

I am a current student, but can't login

Test taking issues using Respondus Lockdown Browser

Test taking issues on a Mobile device or Chrome Book

Why can’t I see the courses that I am registered for?

Device Maintenance

Basic Computer Maintenance

Browser Settings Check

Virus Protection Software Information

Tech Tips

Respondus Tips

Clear Cache & Cookies

Email to Instructor Template